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Create Account & Add Users

Set up your WickiePay tenant account and configure user access with appropriate roles and permissions.

Create Tenant Account​

  1. Contact your WickiePay account manager to receive an invitation
  2. Follow the registration link to create your organization
  3. Complete the KYB (Know Your Business) verification via SumSub
  4. Once approved, you'll receive access to the WickiePay Portal

Portal Access​

The WickiePay Portal is your central management interface for:

  • Managing users and API keys
  • Configuring payment channels
  • Monitoring transactions
  • Viewing compliance reports

Add Users​

Navigate to Settings > Users in the portal to add team members.

Available Roles​

RolePermissions
AdminFull access — manage users, settings, API keys, and all operations
ComplianceView and manage compliance cases, AML reviews, transaction screening
OperationsDay-to-day operations, transaction monitoring, channel management
FinanceView balances, settlements, and financial reports
DeveloperAPI key management, webhook configuration, integration testing

Adding a User​

  1. Click Add User
  2. Enter the user's email address
  3. Select one or more roles
  4. Click Send Invitation

The user will receive an email with a link to set up their account and enable two-factor authentication.

Security Best Practice

Always assign the minimum required permissions. Use the Developer role for integration work and restrict Admin access to authorized personnel.

Two-Factor Authentication​

All WickiePay accounts require 2FA. Supported methods:

  • Authenticator App (Google Authenticator, Authy)
  • Email OTP — One-time code sent to your registered email

Next Steps​